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FAQ

  • Are all products on Rivly "Made in USA"?
    No, all products may not be made in the USA, but all businesses that sell on Rivly are based in the USA. This is an important distinction. While we can’t undo decades of reliance on overseas manufacturing overnight, this is our path to bringing it back. We are passionate about supporting our local communities and businesses - we want to keep jobs, businesses, and tax dollars in the US, as much as possible. Therefore, you can rest assured that you are always purchasing from a local company based in the USA. Additionally, Rivly is the first consumer products marketplace to offer a “Made in USA” search filter to help promote those who choose to manufacture here in the states.
  • How do I find all the products on Rivly that ARE made in the USA?
    After your search for a product, use the search filter to select only “Made in USA” products and your results will be modified so that only "Made in USA" products will be seen. Please note: the trend of outsourcing manufacturing has been happening for decades and it will take time to bring manufacturing back to the US. If you know of a good US-based manufacturer that should be on Rivly, please let us know.
  • Are products on Rivly more expensive than Amazon?
    Not necessarily. We have many sellers on Rivly who also sell on Amazon, and several that exclusively sell on Rivly. We’ve asked all sellers on Rivly to match or beat the prices seen on Amazon, while we offer you additional ways to save through quantity discounts and the Rivly United membership, which can help earn you up to 8.25% back on all purchases.
  • Why don’t you include sellers from outside the US?
    Many marketplaces have become increasingly saturated with businesses from around the world. Rivly’s goal is to empower US based businesses and give small/growing US companies a chance. We want to empower the domestic businesses we know and love. During the last pandemic event, US consumers found themselves without certain items due to our global manufacturing reliance. In the event of another global disruption, let’s ensure we are not without a business infrastructure to provide the products we need.
  • What kinds of products does Rivly sell?
    We’re adding new sellers daily, and intend to sell just about everything (except used item or digital/downloadable products). From baby products to lawnmowers, we want to be the place you go to buy ABSOLUTELY ANYTHING - knowing it’s being sold by a local business.
  • Do you have fast and free shipping?
    Of course! Rivly uses many of the top shipping and fulfillment services also used by the largest ecommerce brands, including Fulfillment by Amazon (FBA). We offer free standard 3-5 day shipping on all orders along with the option to pay additional for an express 1-3 day upgrade on most items. However, for those Rivly United members, they get free 1-3 day express shipping on all of their orders (when available) in addition to other perks.
  • What is your return policy?
    All products in new and unused condition are free to return within 30 days of delivery - we cover the shipping too!
  • How do I earn money with my reviews?
    We think top reviews are worth more than just a thumbs up. When you go above and beyond to provide great review content that gets recognized by fellow Rivly customers, we’ll provide you with Rivly rewards that be used toward future purchases. This is a community after all, and we all want to make more informed decisions.
  • Why should I shop on Rivly?
    Rivly is an ecommerce marketplace powered exclusively by American businesses. We verify every business selling on our site to ensure they are based in the USA (check our blog for surprising details on where most of the sellers in our competitors’ platforms are based). We’re driven by a mission to create a community of shoppers and sellers here at home. We think you’ll enjoy shopping more if you can do it with your friends, and if you can actually speak with the brands you intend to buy from. We’re passionate about revolutionizing the way people shop online, and we can’t wait to get your feedback on how to do it even better!
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